Check out this very funny video on how tech support for the introduction of the book might have gone. (Conical hat tip to Tom Palmer.)
I’m also reminded of the first Dilbert cartoon I ever saw, which went something like this: SALESMAN: “This is our most user-friendly computer ever. All you have to do is push just one button. And you don’t even have to do that, because it comes from the factory with the button already pushed!” CUSTOMER: “What does it do?” SALESMAN: “Whoa! I’m in over my head now. Let me give you our tech support number.”
Addendum (6/27/2014):
I found the cartoon in question:
This reminds me of another Dilbert cartoon:
http://www.wikke.net/dilbert/dilbert2006/dilbert20060122.gif