In the Star Wars movies, an entire enormous imperial military mechanism can always be destroyed or brought to a standstill simply by targeting some relatively small but apparently crucial component – a shield generator, a droid control ship, an exhaust vent on the Death Star.
I’d like to think this was George Lucas’s deliberate satire on the rigidity and inefficiency of centralised bureaucratic systems – though I have a sneaking fear that it may just have been lazy storytelling instead.
In any case, Darian Worden points us to yet another real-world example:
On Sunday, January 3, thousands of airline travelers were delayed after an unknown person walked the wrong way through an exit at Newark Liberty International Airport. Continental Airlines, the largest user of the affected terminal, was still behind schedule on Monday morning. … Most Americans depend daily on the functioning of a multitude of networks, from transportation to electricity. The Newark shutdown shows that something as minor as passing the wrong way through a door (from the “public” area to the “sterile” area) can cause a cascade of failures as flights are delayed, connecting flights are missed, and important business and personal meetings are disrupted.
I remember a similar incident at the Atlanta airport four years ago as I was waiting for my flight to Prague; someone went up the down-only stairway to retrieve something they’d left behind, and the folks in charge responded by shutting down most of the airport – though thankfully not the international terminal, so I didn’t miss my flight. (That incident probably did play a role, however, in our leaving late and my nearly missing my connection in Zurich; I’ve spent a total of fifteen minutes in Switzerland, and all of it running.)
Remember how one Christmas light burning out always made the entire string go dark? Notice how they don’t make ’em like that any more?
So why do governments design systems that can be jammed so easily? Well, because they’re a monopoly, so they can externalise the costs of this crap onto everybody else. Just try doing the same thing under free competition.
It’s pretty good actually, although given the amount of time I was on the phone with the New York Times Fact Checker for, I’m surprised at the number of things Dana still got a little bit wrong (from the Golden Age Sandman “killing” people with his gas gun on up, or down). I found myself feeling protective of the readers, and was disappointed that there wasn’t actually more about the stories in there: the huge signings and bloggings and book-sales numbers [and] such are a tiny by-product of the stories, and, for me, not the most interesting bit (it would be like seeing someone describing a classical concert: the funny man with the stick waving it around at the front, and all the people in their best clothes sitting patiently while other people blow or pluck or scrape or bang at things on the stage, which all seems a bit peculiar if you aren’t talking about the music). Glad it’s done, though.
I’m back from the Phoenix conference (schedule 
